Cancellation policy

With us, your day never falls into the water!

VESSEL CHANGE DUE TO BAD WEATHER

Don't see much sun in the forecast or does Buienradar indicate big blue spikes? We do everything we can to prevent your cruise from falling into the water, so no worries!

  • 🌦️ Small showers: we have umbrellas and many bridges to take shelter under! If it is a bit chilly, we also have blankets for on board. If in doubt, give us a call to discuss options.
  • 🌧️ Major showers: if the weather or the forecast is really bad, you always have the freedom to decide to postpone the cruise free of charge and move it to a later time or another day.
  • ⛈️ Extreme weather: In extreme weather, it can sometimes be really irresponsible to set sail. In such cases, both lessee and lessor can decide to cancel the cruise. In this case, you can opt for a refund of the hire fee in addition to free changes. 

CHANGE OR CANCEL

Change

If you have a valid reason, you can always change your cruise by phone with us, free of charge. We are happy to be flexible in this respect. However, we do ask for this flexibility in return:

  • Change within 24 hours

If, for a demonstrable reason, you wish to change your reservation within 24 hours before the start of the rental, you can do so by telephone. Because we are so flexible in this respect, this can be done free of charge. However, we do ask you to be flexible when scheduling a new sailing moment. 

  • Change within 1-7 days

If for any reason you would like to change the cruise, you can do so completely free of charge by phone or e-mail. However, we would like to receive any changes as soon as possible so that we can make your boat available again and someone else does not miss out!

Cancel

If you decide to cancel the cruise despite the fact that you can reschedule free of charge, we will charge the following cancellation fees:

  • Within 24 hours of departure, you will owe the entire rental fee. 
  • Within 6 days and 24 hours before departure, you will owe 25% of the rental fee. 
  • Cancellation is completely free of charge from 7 days before departure. 

Cancel package

All packages, with the exception of our picnic package, can be cancelled or changed free of charge up to 48 hours in advance. However, we would appreciate it if you could inform us as soon as possible!

Do you have any further questions about the above? We are happy to think with you and are happy to speak to you on the phone at: 076 760 28 05

 

Request availability

On this page, you can easily select the desired date, time and number of persons. In most cases, you can expect a response from us within 1 hour.

First name and surname *
Phone number *
Email *
Date *
Preferred time *
Number of sailing hours
Number of persons

Request availability

On this page, you can easily select the desired date, time and number of persons. In most cases, you can expect a response from us within 1 hour.

First name and surname *
Phone number *
Email *
Date *
Preferred time *
Number of sailing hours
Number of persons